Privacy Policy

Last Updated: April 9th, 2026

At Kindred Fine, we take your privacy seriously. This Privacy Policy explains how Kindred Fine LLC, "Kindred Fine, " "we, " "us, " or "our") collects, uses, shares, and protects your personal information when you visit our website at kindredfine.com (the "Site") or make a purchase from us.

Please read this policy carefully. By using our Site or making a purchase, you agree to the practices described below. If you do not agree, please do not use our Site.

1. Information We Collect

We collect personal information in a few different ways:

Information You Provide Directly

When you create an account, place an order, subscribe to our newsletter, contact us, or participate in any interactive features on our Site, you may provide:

  • Identity information: First and last name

  • Contact information: Email address, phone number, billing address, shipping address

  • Payment information: Credit or debit card details, billing address (note: payment card details are processed and encrypted by our payment processor. We do not store your full card number)

  • Account credentials: Username and password (if you create an account)

  • Communications: The content of messages, emails, or inquiries you send us

  • Marketing preferences: Whether you'd like to receive our newsletter or promotional communications

Information Collected Automatically

When you visit our Site, we automatically collect certain technical and usage information, including:

  • Device and browser information: IP address, browser type and version, operating system, device identifiers

  • Usage data: Pages you visit, links you click, time spent on pages, referring URLs, search terms used on our Site

  • Transaction data: Your purchase history, items added to cart, order details

  • Location data: General geographic location based on your IP address

This information is collected through cookies, web beacons, pixels, and similar tracking technologies (see Section 4 below).

2. How We Use Your Information

We use the personal information we collect to:

  • Process and fulfill your orders: Including packaging, shipping, sending order confirmations, tracking updates, and handling returns or repairs

  • Manage your account: If you create an account with us, we use your information to maintain it and provide account-related services

  • Communicate with you: Respond to your inquiries, questions, and customer service requests

  • Send marketing communications: If you've opted in, we may send you emails about new collections, promotions, brand news, and events. You can unsubscribe at any time.

  • Improve our Site and products: We analyze usage patterns and customer feedback to improve our website experience and product offerings

  • Process payments: Verify payment information and prevent fraud

  • Comply with legal obligations: Respond to legal processes, enforce our terms, and protect the rights and safety of Kindred Fine, our customers, and others

  • Personalize your experience: Show you content and product recommendations that may be relevant to your interests based on your browsing and purchase history

We will only use your personal information for the purposes for which it was collected, or for purposes that are compatible with those purposes.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal information on the following legal bases:

  • Performance of a contract: To fulfill your orders and manage your customer relationship

  • Legitimate interests: To improve our Site, prevent fraud, and conduct marketing to existing customers (where permitted by applicable law)

  • Consent: For email marketing to new subscribers; for non-essential cookies

  • Legal obligation: Where required by applicable law

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience, analyze traffic, andsupport our marketing efforts.

Types of Cookies We Use

  • Strictly necessary cookies: Required for the Site to function (e.g., shopping cart, checkout session, user authentication). These cannot be disabled.

  • Analytics cookies: Help us understand how visitors interact with our Site (e.g., pages viewed, time on site, traffic sources). We use Squarespace Analytics and Google Analytics for this purpose.

  • Marketing and advertising cookies: Used to deliver relevant ads, track the effectiveness of our marketing campaigns, and build audiences for advertising platforms. This may include pixels from Meta (Facebook/Instagram), Pinterest, TikTok, and other platforms.

  • Preference cookies: Remember your settings and preferences (e.g., currency, language).

Managing Cookies

When you first visit our Site, you will be presented with a cookie consent banner. You can accept or decline non-essential cookies at that time. You can also manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your experience on our Site.

For more information about managing cookies, visit allaboutcookies.org.

5. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third parties in the following circumstances:

Service Providers

We work with third-party service providers who help us operate our business. These providers only process your data on our behalf and are contractually required to protect it. They include:

  • E-commerce platform: Squarespace (website hosting, checkout, and order management)

  • Payment processors: Stripe, PayPal, Apple Pay, Shop Pay, Klarna, Afterpay, and/or other payment gateway providers (payment card data is handled directly by these processors and is not stored on our servers)

  • Shipping carriers: FedEx, UPS, DHL, and/or USPS (name, address, and contact information are shared to facilitate delivery)

  • Email marketing platforms: Klaviyo (for sending transactional and marketing emails)

  • Analytics providers: Google Analytics, Squarespace Analyticsdvertising platforms: Meta, Pinterest, TikTok, and other platforms where we run advertising campaigns (via pixels and audience tools)

Legal Requirements

We may disclose your information if required to do so by law, or in response to valid legal process (subpoenas, court orders, government requests), or to protect the rights, property, or safety of Kindred Fine, our customers, or others.

Business Transfers

If Kindred Fine is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you if your information becomes subject to a different privacy policy.

With Your Consent

We may share your information with other parties with your explicit consent.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations:

  • Order and transaction data: Retained for a minimum of 6 years to comply with tax and accounting obligations

  • Account data: Retained for as long as your account is active, plus a reasonable period thereafter

  • Marketing data: Retained until you unsubscribe or withdraw consent

  • Customer support records: Retained for a reasonable period to resolve disputes and improve our services

When personal information is no longer needed, we securely delete or anonymize it.

7 . Your Privacy Rights

Depending on where you are located, you may have certain rights regarding your personal information.

For All Users

  • Access: You may request a copy of the personal information we hold about you.

  • Correction: You may request that we correct inaccurate or incomplete information.

  • Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., where we are required to retain it by law).

  • Opt-out of marketing: Y ou can unsubscribe from marketing emails at any time by clicking "Unsubscribe" in any email we send, or by emailing us at hello@kindredfine.com.

For EEA/UK Residents (GDPR)

In addition to the above, you have the right to:

  • Restriction of processing: Request that we restrict the processing of your data in certain circumstances

  • Data portability: Receive your data in a structured, machine-readable format

  • Object to processing: Object to processing based on legitimate interests or for direct marketing

  • Withdraw consent: Where processing is based on consent, you can withdraw it at any time

  • Lodge a complaint: With your local data protection authority

For California Residents (CCPA)

California residents have the following rights:

  • Right to Know: Request information about the categories and specific pieces of personal information we collect, use, disclose, and sell

  • Right to Delete: Request deletion of your personal information, subject to certain exceptions

  • Right to Correct: Request correction of inaccurate personal information

  • Right to Opt-Out of Sale: We do not sell personal information. If this changes, we will provide the required opt-out mechanism.

  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise any of these rights, please contact us at hello@kindredfine.com with the subject line "Privacy Request. " We will respond within the timeframe required by applicable law (typically 30-45 days). We may need to verify your identity before processing certain requests.

8. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at hello@kindredfine.com.

9. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. Our Site uses SSL/TLS encryption for all data transmitted between your browser and our servers. Payment card data is handled by PCI -compliant payment processors and is never stored on our servers.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.

10. International Data Transfers

Kindred Fine is based in the United States. If you are located outside the US, please be aware that your information will be transferred to, stored, and processed in the US, where data protection laws may differ from those in your country.

For users in the EEA or UK, where we transfer personal data outside of those regions, we do so under appropriate safeguards such as Standard Contractual Clauses (SCCs) or other legally recognized transfer mechanisms.

11. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media profiles, partner sites). This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of other websites and encourage you to review their policies before providing any personal information.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or by posting a notice on our Site. We encourage you to review this policy periodically.

13. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us:

Kindred Fine LLC

Brooklyn, NY

Email: hello@kindredfine.com